xImportant Alerts

Please remember that Jefferson Bank will never contact you and ask you for personal information. Should you ever feel like your information has been compromised, please contact us at (210) 736-7600.

Protect Yourself from Identity Theft

Reduce risk by following these simple tips:

  • Keep your sensitive information secure and in a safe location. Protect your credit cards, bank cards, passwords/PINs, bank statements/receipts, bills, social security cards or documents containing your social security number, health insurance cards, driver’s license and number, and other personally identifiable information.
  • When disposing of any cards or documents with personal information, SHRED THEM!
  • Don’t give out personal information on the phone or online unless you have initiated the contact. If you ever believe you are not talking to a representative of a legitimate company, hang up or log off.
  • Protect your PIN when using an ATM, Pay-at-the-Pump, Self-Check Out, or other devices. Shield the keypad from unauthorized skimming cameras and anyone nearby.
  • Check your credit card and financial institution statements for unauthorized transactions immediately upon receipt. Report any unauthorized transactions immediately.
  • Obtain copies of your credit report annually to be sure they are accurate. Request the information from all three major credit-reporting agencies: Experian.com, Equifax.com, and TransUnion.com.
    ( You can also request a free copy from each of three agencies once each year at AnnualCreditReport.com or call toll-free 1-877-322-8228 )
  • Don’t put mail in your curbside mailbox until shortly before it will be picked up. Or mail items with personal information at a U.S. Postal Service drop box.
  • Remove your mail from your curbside mailbox as soon as possible after it has been delivered.
  • If you are traveling, have the U.S. Postal Service hold your mail or have someone you trust pick it up daily.
  • If your bills or statements don’t arrive when expected, check into it quickly. This could mean that they are being diverted or have been stolen by an identity thief.

Notices & Disclosures

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