Important Contacts

Main Line: (210) 736-7600

Jeff Line: (833) JEFF LINE or (833) 533-3546

Customer Service: (210) 736-7600

Customer Service Hours:
Mon - Fri: 8:30am - 5pm

After Hours:

If your Debit Card has been lost or stolen call (888) 297-3416 (U.S.) or (206) 389-5200 (international) OR if you have Online Banking, you can login and cancel your card immediately.

General Information: [email protected]

Notice: To protect your confidential information, please do not include account numbers or Social Security Numbers in your email message. Please contact us by phone directly at (210) 736-7600 to discuss confidential information.

 

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Notices & Disclosures

Jefferson Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Jefferson Bank should contact the Texas Department of Banking through one of the means indicated below:

  • In Person or U.S. Mail : 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294
  • Telephone No: (877) 276-5554, Fax No.: (512) 475-1313
  • Email: [email protected]
  • (link sends e-mail)
  • Website: www.dob.texas.gov

Investment and Insurance Products are:

  • Not insured by the FDIC or any Federal Government Agency
  • Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
  • Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

Deposit products offered by Jefferson Bank. Member FDIC

NMLS# 597833