With fraud on the rise, it’s essential for all of us to stay vigilant and protect ourselves. At Jefferson Bank, we are committed to staying informed about the most recent trends in fraud and implementing strategies to safeguard our customers.
We’ve designed the following pages to help you minimize the risk of fraud. You will find helpful tips on how to protect your personal information and accounts from fraudsters.
PROTECT YOU AND YOUR FAMILY
From tips on protecting your identity to reducing the number of unwanted calls and direct mail, we have you covered.
PROTECT YOUR BUSINESS
Find ways to protect your business with best practices for both you and your employees to follow.
Text messaging is a very popular way to communicate and has quickly become one of the many ways fraudsters try to scam customers. These scammers will send a legitimate looking text with a warning or fraud alert message, asking for a response with personal information such as a PIN or debit card number. NEVER GIVE OUT THAT INFORMATION. Delete the text immediately. If you are concerned about fraudulent activity on your account, call the company using a phone number you trust.
Please contact us immediately if you have any suspicions that your account has had fraudulent activity. You can reach our Fraud Operations Department at (210) 736-7474 or by email at [email protected].
IMPORTANT NOTICE: Jefferson Bank will not initiate communication with customers by email, text message, or by telephone to request important personal information such as your name, account number, date of birth, social security number, card numbers, personal identification number (PIN) or security codes associated with your Visa® Debit Card, or your Online Banking User ID or password.
