xImportant Alerts

Please remember that Jefferson Bank will never contact you and ask you for personal information. Should you ever feel like your information has been compromised, please contact us at (210) 736-7600.

Online Banking Services

What features are available in the Online Banking system?

In addition to standard functions like checking your balance, paying bills, printing statements and transferring funds between Jefferson Bank accounts, Online Banking now offers advanced functionality, including:

  • View history and transfer funds without leaving the page
  • Secure Message Center
  • Transfer funds to and from checking, savings and loan accounts
  • Enroll in eStatements

  • Make deposits via Mobile device

  • Secure access login and security setting options
  • Activate, Suspend and Report/Lost Stolen Debit Cards
  • Receive Account, History and Date Alerts by Text or Email
  • Customize your Online Banking with a nickname, display of accounts, grouping and much more!
Can I activate my debit card on the Online Banking System?

Use the “Manage Card” option from the navigation pane to Activate a new card, permanently Deactivate a lost or stolen card, or temporarily Suspend your card.

How do I place a Stop Payment on the Online Banking System?

Select “Stop Payment” from the navigation pane and complete the required fields to include the account number, check number, payee, amount, date of check and reason for stop payment. Stop Payment is in effect for six months.

Is there a fee for placing a Stop Payment?

Select “Stop Payment” from navigation pane and complete the required fields to include the account number, check number, payee, amount, date of check and reason for stop payment.

Can I use the Stop Payment service for (ACH) electronic transactions?

The Stop Payment feature is for checks only. If you must place a Stop Payment for ACH transactions, please contact our Customer Inquiry Department at (210) 736-7600.

Can I use the Stop Payment service for multiple checks?

The Stop Payment feature is for single checks only. If you must place a Stop Payment for multiple checks, please contact our Customer Inquiry Department at (210) 736-7600.

Notices & Disclosures

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