eStatement/Notice

How will I be notified with my eStatement/Notice are ready to be viewed?

You will receive an email to notify you your statement is ready for your review. Simply log on to your Online Banking and click eStatement/Notices to retrieve your statements listed under “View Statements”.

What eNotices are available to select?

Overdraft Notices are available. Select the eNotices you desire to receive from a list of available notices on the Online Banking system.

Will I receive a copy of my check images with eStatements?

Yes, check images are part of the eStatement service offered by Jefferson Bank.

Can I set up my an “Additional Recipient” to receive my eStatement/Notice?

Yes. Send us a secure message on the Message Center and provide us the following information on the Additional Recipient: Name, Email Address, Mobile Phone and Account Numbers you desire to grant access to your statements/Notices. The Additional Recipient will then receive their temporary login credentials in order to enroll for eStatements/Notices.

How does the “Additional Recipient” retrieve my eStatements/Notice?

We will provide you login credentials for your additional recipient. The Additional Recipient simply needs to login with their Login ID and Password to retrieve your eStatement from the “eStatement/Notice” section on the navigation pane.

How do I cancel an “Additional Recipient” for my eStatements/Notice?

Send us a secure message on the Message Center and provide the following information for your Additional Recipient: Name, Email Address, and Account Numbers. We will remove the Additional Recipient within 2 business days.

How do I change my address for eStatement/Notices?

Click on the Message Center and select “Update Contact Information” to update your physical address and email address.

What are the benefits of eStatements?
  • Quicker and safer delivery
  • Images of canceled checks are included
  • “Go Green” with less paper
  • Eliminates storage and shredding of paper
  • Additional users may be authorized to view your statements
  • Statement history is available for 24 months
Can Businesses and individuals enroll for eStatements?

Yes, all customers qualify for enrollment.

How long are my eStatements or eNotices available?

24 months on your Online Banking profile.

What about the notifications that I currently receive in my paper statements?

You will receive an image of any information or notice that would be included in a paper statement.

What if I have combined statements?

Your eStatements will also be combined, just like your paper statements.

Can I save an electronic copy of the statements to my home computer?

Yes, PDF versions are available if you wish to save or print your statement.

Notices & Disclosures

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