Contact Us

Jefferson Bank

Main Line: (210) 734-4311
Jeff Line: (210) 736-7610 
Customer Service: (210) 736-7600
Card Services: (210) 736-7800
Fax: (210) 736-7652

P.O. Box 5190
San Antonio, Texas 78201

Notice: To protect your confidential information, please do not include account numbers or Social Security Numbers in your email message. Please contact us by phone directly at (210) 734-4311 to discuss confidential information.

General Information:

Customer Service Hours:
Mon - Fri: 9am - 5pm

After Hours:
If your Check Card has been lost or stolen call (866) 546-8273 OR if you have Online Banking, you can login and cancel your card immediately.


Use your phone to access account information anytime, night or day.

Simply dial (210) 736-7610, choose either English or Spanish.
When prompted, choose from one of the Jeff-Line options.

Jeff-Line options press:
For Checking or Money Market information 1
For Savings account information 2
For CD or IRA information 3
For Loan information 4
To transfer funds or make a loan payment 5
To change your Jeff-Line PIN 6
For interest rate information 7
To deactivate a lost or stolen ATM or Check Card 8
To activate your Visa Check Card 9
To speak to the operator 0
To complete this call press #
To repeat these choices press *