Our Personal Online Banking User Guide will help you get started using the all-new Jefferson Bank Online Banking.
Bill Payment is a service that allows you to pay virtually anyone or any company through your Online Banking account. You determine who you want to pay, when you want to make the payment, and which account you want the payment to come from. It's safe secure and easy to use.
Login to your account and click the "Bill Pay" link. You must review and agree to the Bill Payment Agreement.
You can pay virtually any business or individual with a mailing address within the United States.
Yes. Select the account on your Online Banking profile you want to use for Bill Payments.
The first step is to add a payee, the person or company you wish to pay. Get started by clicking on “Adding a Payee”. Enter the requested information. Typically this information can be found on your latest bill statement.
Once you add your payee, you will need to complete a verification process to start making bill payments.
Find your payee on the payments dashboard. Enter the payment amount and date, then submit.
Payments are sent one of two ways, electronically or by paper checks. The majority of payments are delivered electronically. Your payment information such as your account number is sent via secure transmission. All other payments are made by paper checks that are mailed via the U.S. Postal Service.
Paying bills online is one of the safest ways to pay your bills. Bill Payment helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real-time access to your payments activity.
Generally, your payment is received within 2 to 7 days, depending on whether or not it is sent electronically or via paper check.
Most scheduled payments are sent electronically and funds are withdrawn from your account on the payment date.
Here's a quick list of the many ways you can benefit from using Bill Payment.
Save time. With Bill Payment, you can receive and pay your bills online, all in one place. That means no more visiting multiple websites to pay bills or trips to the post office to mail checks. In addition, smart features such as recurring payments allow you to automate regular bill payments.
Save money. Paying bills online saves on postage, envelopes, late fees and checks.
Stay organized. Your payment history is stored in your online account, so you won't have to sort through paper receipts or visit multiple websites to access past transactions.
Gain peace of mind. Paying bills electronically means no risk of mailed checks getting lost or stolen. Plus, you can stop worrying about missing a bill payment when you set up reminders and automated recurring payments.
Payments made before 2:00 p.m. CT Monday - Friday will be processed the same day. Payments made after 2:00 p.m. CT will be processed the next business day.
eBill is a feature that allows you to receive and pay electronic summary versions of paper bills directly from your Bill Payment account.
Underneath the Online Message of the Day, you can find the "Just Ask" feature. When you click on that icon, you will be able to ask questions about anything Online Banking related. It will then bring up a list of topics related to your question. For questions concerning Bill Pay, please contact the Electronic Banking Department us during normal business hours at (210) 734-4311.
eBills are delivered directly to your Bill Payment account. Once you set up an individual eBill for a company you do business with, an eBill comes directly from that payee to your account. Examples of businesses that offer eBills are cable service providers, phone service providers, utility providers and credit card companies.
You will also continue to receive paper bill statements unless you contact the payee to stop sending those statements.
If a payee offers eBill, there will be a "Set up eBill" link next to their listing on your Bill Payment dashboard.
With eBill, everything you need is in one convenient location. Using eBill allows you to streamline your bill pay routine and have online access to your bills. That means you won't have to keep track of paper bills. In addition, you can view past bill summaries at a glance.
Balance due, due date and minimum payment amount are included in your eBill. If you need additional details, there will be a link that lets you log into your account on your payee's website, or you can check your paper statement.
To pay an eBill, simply choose the account you want to pay from, enter the amount you want to pay and schedule when you want the payment delivered.
