Business Mobile Deposit Frequently Asked Questions

 

Our Cash Management Business Online Banking User Guide will help you get started using the all-new Jefferson Bank Online Banking.

Why is Jefferson Bank changing my Mobile Banking?

We are enhancing our Online Banking system as part of our ongoing effort to provide you with an intuitive and interactive Online Banking experience.  The new Online Banking system offers you the same features and services on your PC and mobile devices.

Will I need to update my Jefferson Bank Mobile Banking app on April 24th?

If you have your mobile device set to automatically update apps, you can begin using the upgraded version of the app on Monday, April 24th.  If your apps do not automatically update, you will need to manually update the app in order to access your accounts.

Is there a Jefferson Bank Mobile Banking app?

If you have an iPad® or iPhone,® you can find the Jefferson Bank Mobile Banking app in the App Store. If you have an Android smartphone or tablet, just download the Jefferson Bank Mobile Banking app from the Google Play Store or Amazon Appstore.

How do I enroll for Mobile Deposit?

Your Mobile Deposit feature is automatic with your new Mobile App. The Mobile Deposit initial limit is $5,000 Daily/$25,000 Monthly.

How do I deposit a check?

Mobile Check Deposit is only available in the Jefferson Bank Mobile Banking App, available for free in Apple iTunes or Google Play. Once you log into the app, click on “Deposit Check” from the navigation pane and follow the instructions.

How does Mobile Deposit Work?

Login to your Jefferson Bank Mobile App and follow these simple steps:

  1. Select 'Deposit Check' from the Menu Bar
  2. Choose the account where you want to deposit your check
  3. Enter the amount
  4. Select Capture Image. Take a picture of the front and back of your endorsed check with your mobile device. For photos that work best, follow these guidelines:
    • Place your check on a dark colored, plain surface that is well lit
    • Position you camera directly over the check
    • Fit all four corners in the outlines provided on your mobile device's camera screen
  5. Submit your deposit
What types of checks can I deposit?

You can deposit checks payable in U.S. dollars and drawn at any U.S. Bank, including personal, business and most government checks. They must also be payable to, and endorsed by the account holder.

When will my deposit be available?

Funds are not immediately available. If a deposit is made before the cut off time (6pm central time each business day), the funds will be available by the end of the business day. If a hold is placed on any portion of the deposit, you will be notified about the availability of your funds.

What are the cut off times for deposits made with Mobile Deposit?

The daily cut-off time for a Mobile Deposit to be processed is 6pm central time each business day.

Is there a limit on how much money and checks, I can deposit?
  • Deposit limit $5,000/day, $25,000/month.
  • For business customers: Maximum check limit-25 checks per day
  • For Consumers - No limitation on number of checks
What do I do with my check after I deposit it?

After depositing your check using Mobile Deposit, please follow these best practice guidelines:

  • Write "Mobile Deposit (Today's Date)" on the front of your check. The date should be the month, day, and year of your deposit.
  • Securely store your check for 10 days after your deposit, and then destroy it. This allows sufficient time in case the original check is required for any reason.
Are there fees for using Mobile Deposit?

We are proud to offer Mobile Deposits at no cost for Jefferson Bank Online and Jefferson Bank Business Online customers. Please check with your wireless provider about carrier and web access fees.